Shipping policy

HANURA – Shipping Policy

At Hanura, each piece is made especially for you once your order is placed. This made-to-order approach helps reduce overproduction and supports a more thoughtful production process.

1. Order Processing Time

All Hanura products are made-to-order.

Production time:
• 2–5 business days

Once your order is produced, it will be prepared for shipment and tracking details will be sent via email.

1. Shipping Destinations

We currently ship to selected regions, including:

🇬🇧 United Kingdom
🇺🇸 United States
🇪🇺 Selected European countries
🇨🇦 Canada
🇦🇺 Australia
🇳🇿 New Zealand

Availability may vary depending on the product and shipping provider.

1. Estimated Shipping Times

Estimated delivery times after production:

🇬🇧 United Kingdom
Standard Shipping: 2–3 business days

🇺🇸 United States
Standard Shipping: 2–5 business days
Economy Shipping: 4–8 business days
Express Shipping (select items only): 2–3 business days

🇪🇺 Europe
Standard Shipping: 2–10 business days depending on destination

🇨🇦 Canada
Standard Shipping: 2–5 business days

🇦🇺 Australia & 🇳🇿 New Zealand
Standard Shipping: 3–10 business days

🌍 Other International Destinations
Standard Shipping: 10–30 business days

Please note:
Delivery times are estimates and may vary during busy periods or due to customs/carrier delays.

1. Shipping Costs

Shipping rates are calculated automatically at checkout based on:

• destination country
• number of items ordered
• shipping method selected

1. Express Shipping

Express shipping is available only for selected products and destinations.

Availability and pricing will be shown during checkout, where applicable.

1. Tracking Information

Once your order ships, you’ll receive a tracking email with your shipment details.

Please allow some time for tracking updates to appear after dispatch.

1. Customs & Import Duties

For international orders, customs duties or import taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

1. Incorrect Address & Failed Delivery

Please ensure your shipping address is accurate before placing your order.

If a package is returned due to:
• incorrect address
• failed delivery attempts
• unclaimed delivery

Additional shipping charges may apply for reshipment.

1. Shipping Delays

While we aim to deliver all orders within the estimated timeframes, delays can occasionally occur due to:

• high seasonal demand
• customs processing
• courier disruptions
• weather or external factors beyond our control

We truly appreciate your patience and understanding.

1. Contact Us

If you have any shipping-related questions, feel free to contact us anytime:

📧 info@hanurafashions.com

We’re always happy to help 🤍